Shipping & Returns Dropdown

Delivery Fee
FREE Express Shipping available on eligible orders. Please visit our Shipping Page.

Processing times
7-9 business days as each piece is crafted in real-time for quality. 
Pre-orders or high-demand styles require additional time.

Delivery Time
Australia: 1-3 business days
US & Worldwide: 2-4 business days 
Within EU, UK and Switzerland: 2-4 business days

Returns - Now Even Easier
Return Window: within 30 days of receiving your order

Full-Priced Items, Welcome codes & Flash Sale Offers:
- 120% store credit with free return shipping
- Exchange with free outbound shipping 
- Full refund and return using a carrier of your choice

Final Sale Items & Custom Orders:
- Not returnable

Sale/Promotional Items (including discount codes)*:
- Store credit to the value of the item(s) being returned 
- Exchange with free outbound shipping 

*applies to orders with discounts of more than 20% 

Faulty Items:
- Replaced, refunded, or 120% store credit.

For more details, visit the LUXMII Return Policy.